FAQ
QUESTIONS?
I'll be happy to help! Please use contact information found on the contact page.
SHIPMENT AND DELIVERY
I'll be happy to help! Please use contact information found on the contact page.
SHIPMENT AND DELIVERY
All my prints are signed by me, carefully wrapped up in protective paper and a solid cardboard tube.
World wide shipping: Your products will be shipped within 3 days. Shipment time:
Norway: 2-3 days. Europe and the United States: 3 -10 days. Please note: delivery time will vary depending on the country you are in. Shipment may take longer time during holidays.
The Norwegian post office Posten.no is at the time not shipping to the following countries: Afghanistan, Bhutan, Ecuador, Honduras, Laos, Libya, Solomon Islands, Syria, Tajikistan, Timor-Leste, Turkmenistan, Yemen.
DAMAGES:
If your product has been damaged on it's way to you, I must be notified within 24 hours after you have received the product. Send me an e-mail with a picture of the damage, a short description and your contact info. Report the damage to your post service and follow instructions. Return the damaged product to me. I will send you a new product :)
GOOD TO KNOW:
Do not place your print in direct sunlight. Over time, it may cause damage on your print.
Norway: 2-3 days. Europe and the United States: 3 -10 days. Please note: delivery time will vary depending on the country you are in. Shipment may take longer time during holidays.
The Norwegian post office Posten.no is at the time not shipping to the following countries: Afghanistan, Bhutan, Ecuador, Honduras, Laos, Libya, Solomon Islands, Syria, Tajikistan, Timor-Leste, Turkmenistan, Yemen.
DAMAGES:
If your product has been damaged on it's way to you, I must be notified within 24 hours after you have received the product. Send me an e-mail with a picture of the damage, a short description and your contact info. Report the damage to your post service and follow instructions. Return the damaged product to me. I will send you a new product :)
GOOD TO KNOW:
Do not place your print in direct sunlight. Over time, it may cause damage on your print.
FRAMES
All prints are sold without frames. I strongly recommend a frame with a white passe-partout which frames in the print beautifully.
COPYRIGHT
All products/prints/pictures are copyrighted Tina Rensel and must not be reproduced without my permission.
All prints are sold without frames. I strongly recommend a frame with a white passe-partout which frames in the print beautifully.
COPYRIGHT
All products/prints/pictures are copyrighted Tina Rensel and must not be reproduced without my permission.